Free diagnostic tool
Fix My Spa
Answer three quick questions and we'll tell you exactly which part to order — or connect you with our expert team.
Not sure what you're looking at?
How do I find my spa brand?
Look for a sticker on the inside of the equipment compartment (usually under the spa). It will show the brand, model name and serial number. Common NZ brands are Spanet, Balboa, Gecko and Edgetec.
What if my spa isn't listed?
Use our free Parts Finder — send us a photo of the equipment compartment and we'll identify the brand, model and the exact part you need.
I have an error code — what does it mean?
Visit our Spa Error Codes Library for every code, every brand, explained in plain English.
Do you offer on-site repairs?
Yes — we offer on-site repairs NZ-wide. Contact us to book a technician, or call (027) SPA GUYS.